Hedgeye Risk Management, LLC

Support Engineer

Department
SW Developers
Job Location
US-CT-Stamford

KEY RESPONSIBILITIES

  • Develop web applications including planning, coding, testing, debugging, and deploying in an Agile team environment with an emphasis on TDD/BDD and with appropriate supervision
  • Maintain, modify, and update web applications in collaboration with a lead Software Engineer
  • Provide technical assistance reviewing, classifying, prioritizing and routing inbound engineering support requests. Communicate updates and resolution information to  technical and non-technical team members
  • Find, document and track defects performing testing on new software and reporting findings before these reach the field
  • Provide maintenance support for web applications ensuring availability of all applications. Provide production support during off-hours as needed
  • Assist in continuous process improvement
  • Develop products and services, build and maintain software in support of all of Hedgeye’s digital media offerings including web, mobile, video and audio
  • Develop, modify, schedule, monitor, maintain data collection jobs and infrastructure
  • Participate in requirements definition for data tools developed for the research team

SKILLS REQUIRED

  • Experience with web development/ Ruby on Rails, and other languages and tools
  • Knowledge of internet protocols and applications
  • Commitment to continuously improve software craftsmanship
  • Experience and respect for or interest in Agile/Lean development best practices
  • Excellent written, verbal, and presentation communication skill with attention to detail
  • Ability to work effectively both individually and as a part of a team
  • Ability to move between a variety of tasks with changing priorities

EDUCATION/WORK EXPERIENCE

  • This is an entry level position
  • Degree in Computer Science or related
  • Experience coding in dynamic languages. Ruby, JavaScript ideal. Additional language experience preferred
  • DSCM experience such as git

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